Thank you for your continued assistance during this unprecedented time.
Our clients and members are our top priority and we are working around-the-clock to adapt the way we do business to support you during this health crisis. With this ever-changing environment, communications may become inaccurate quickly and result in confusion and frustration. Therefore, for the latest HPN/SHL information related to COVID-19, please refer to HealthPlanofNevada.com and SierraHealthandLife.com. As always, your sales/account representative is available to assist you with any questions you may have.
Latest updates as of January 19, 2021. Subject to change.
-
December 18, 2020
Broker e-Com: Individual Plan Enrollment Period (PDF)
-
December 10, 2020
Broker e-Com: Member and Group Payment Processing Error Has Been Fixed (PDF)
-
December 9, 2020
Broker e-Com: Updated 2021 Small Business Product Portfolio (PDF)
-
December 3, 2020
Broker e-Com: Member and Group Payment Processing Error (PDF)
-
December 3, 2020 (updated January 19, 2021)
Broker e-Com: COVID-19 Vaccine (PDF)
-
November 20, 2020
Broker e-Com: Welcome to the Plan Information (PDF)
-
November 9, 2020
Broker e-Com: Correction: 2021 Individual Product Portfolio (PDF)
-
October 15, 2020
Broker e-Com: Association Health Plan Update (PDF)
-
October 8, 2020
Broker e-Com: 2021 Individual Plan Updates (PDF)
-
September 17, 2020
Broker e-Com: Flu Alert: Colds, flu and COVID-19 have some things in common (PDF)
-
July 14, 2020
Broker e-Com: Save Time and Money With Our 90-Day Supply Benefit (PDF)
-
July 1, 2020
Broker e-Com: New HPN Plans Effective July 1, 2020 (PDF)
-
May 29, 2020
Broker e-Com: SBC Alternative Notice (PDF)
-
May 14, 2020
Broker e-Com: Returning to the worksite: Client toolkit now available (PDF)
-
April 29, 2020
Broker e-Com: Association Health Plan Update (PDF)
-
April 7, 2020
Broker e-Com: COVID‑19 Updates Online Eligibility Maintenance Tool Updates (PDF)
-
April 7, 2020
Broker e-Com: Association Health Plan (AHP) Update (PDF)
-
April 1, 2020 (updated January 19, 2021)
Broker e-Com: Cost Share for In-Network, Non-COVID-19 Telehealth Visits, Cost Share for Treatment of COVID-19 and Prescription Refill Options (PDF)
-
March 23, 2020 (updated April 2, 2020)
Broker e-Com: Special Enrollment Period for Small and Key Accounts (PDF)
-
March 20, 2020
Broker e-Com: Active at Work and Rehire Provision (PDF)
-
February 25, 2020
Broker e-Com: 2019 IRS Form 1095-B Available (PDF)
-
February 10, 2020
Broker e-Com: Enrollment Portal Scheduled to Reopen This Week (PDF)