24/7 Virtual Visits

Secure video chat with a provider from your computer or mobile device for $0 copay.¹

No appointment needed to get care for non life-threatening and non-urgent medical conditions, such as:

• Allergies
• Bladder infection
• Bronchitis
• Pink eye
• Sinus infections
• Viral illnesses

Appointment required for consultations, follow up care or meetings scheduled by providers, including:

• Behavioral health
• Health education
• Case management
• Specialties

Enroll and get care! Download the NowClinic app or go to NowClinic.com and sign up. Click here to see how (mp4, opens in a new window).

Same-day medication delivery now available.

Health Plan of Nevada (HPN) and Walgreens now provide same-day medication deliveries to HPN members prescribed a medication during a NowClinic virtual visit. Delivery is available to HPN members in Las Vegas, North Las Vegas and Henderson. Member is responsible for any applicable pharmacy cost share.

Additional information for virtual consultations, visits and follow up care appointments

If needed, a provider will reach out to you to schedule an appointment with a case manager or specialist. To make an appointment with a health educator or registered dietitian, call toll-free 1-800-720-7253, TTY 711.

Staffed by licensed master-level clinicians, behavioral health virtual visits are also available by appointment only. In order to use this service for behavioral health therapy, you must meet the following criteria:

• Must be 18+ years old.
• Must have access to a computer with camera or a smartphone.
• Must not be experiencing active suicidal or homicidal thoughts.
• Must not be seeking services to address a substance disorder.
• Must not be seeking services to secure prescription medications.

To schedule an appointment for behavioral health therapy, call toll-free 1-800-873-2246, TTY 711, and then press zero at the prompt to speak with an intake specialist.

¹Calendar year deductible and/or coinsurance may apply to some plans.

²Stats reported as of December 2019.

³Same-day medication delivery is only available to Health Plan of Nevada (HPN) members and is for medications prescribed during a NowClinic virtual visit that are not controlled medications or medications requiring refrigeration. Service area is Las Vegas, North Las Vegas and Henderson based on delivery address. Delivery wait times may vary and may carry over to next day depending on time prescription is submitted.

NowClinic is not intended to address emergency or life-threatening medical conditions. Please call 911 or go to the emergency room under those circumstances. NowClinic services may be covered by some health plans; copays and deductibles may apply. Members under the age of 18 must have a guardian contact NowClinic customer support for assistance in enrolling for their account. Customer support can be reached at 1-877-550-1515.

The emergency room is for the treatment of life-threatening conditions which require immediate medical attention. If not a true emergency, you may be responsible for the entire cost of the visit.

Where to go for care

It’s important to know where to go for the type of care you need. Find out what health care services are available to you. For a complete list of contracted doctors/providers, search our provider directory.