Care away from home
Plan for a healthy trip and get medical care if you need it. You have coverage for urgent care and emergency care while traveling outside of our service area. However, know the difference. If you go to the emergency room and it's not a true emergency, you may be responsible for the entire cost of the visit.
The ER and urgent care aren’t your only options.
You also have 24/7 access to NowClinic® Virtual Visits for common care needs (not for urgent or emergency care). This service lets you connect with a provider from a computer or mobile device. No appointment necessary. Visit NowClinic.com or download the app.
Access your health plan information on the go. Sign in to the online member center to view your benefit information, claims history, pharmacy information and more.
If you have any questions, please call Member Services toll-free at 1-800-777-1840, TTY 711, Monday through Friday, 8 a.m. to 5 p.m.